Please find below a series of commonly asked questions for your reference. If there is not an answer available to your question, please contact us and we will answer your question.
We offer a 5-7 business day turnaround for most orders, and a 7 to 9 (business days) turnaround for Enterprise orders. All signups are performed and completed in-house.
Yes , you can enter your preferred Social Media sites into the Customer Notes field during the registration submission process.
Please note: The sites we can register for you must be found in our active database of Social Networks. Once we receive your listing, we will check it against our database and advise you of the social channels we are able to register.
Alternatively, you can specify certain categories that you wish us to focus on for your signup, instead of individual sites. These are the following categories:
Blogging |
Entertainment |
News |
Bookmarking |
Health |
Photo |
Business |
Information |
Tech |
Community |
Micro-blogging | Travel |
Design | Music | Video |
We offer all social media sites that allow us to claim a vanity or custom URL for a social profile. Currently this includes most popular social media sites except for Facebook (and sometimes FourSquare).
By registering on numerous social media channels it organically helps increase visibility and search results. As part of the registration process, we insert a URL of your choosing (provided during submission) into each Social Media profile that allows for one.
Some of these profiles are do-follow, while some are no-follow and we have had some clients report back that they have experience great results from this registration service.
It has been reported that search engines take social media profiles and ownership into the rankings and use them as a signal of trust. While brand strength and brand continuity have become a ranking factor in the search results.
The same brand message, address, phone number as well as the Bio have help that Brand earn trust in the eyes of search engines. With more strength is assigned to older social profiles when like terms are populated in the search results. Also, the more unique and original content that a social account produces will help give more strength to that profile in the eyes of most search engines currently.
We provide two services. We provide the registration services which incorporate the initial registrations, verification and vanity URL creation.
We also offer a range of services that include status updates, blog posts, friend requests and engagement. To find out more about these services head to: www.socialtonik.com.au/social-media-digital-media-services
We use many different data points from several sources to track and analyse the most popular social networks each week. Some of these metrics include information from Google, Alexa, SEO MOZ and Majestic SEO.
With all our registration processes, we complete profiles on the most popular Social Media sites for the current month. To do this we use a statistical analysis system to track popularity trends in Social Media. Given the dynamics of Social Media sites, the ranking of social media networks tend to change from month to month.
As part of our process we will sign you up with the most relevant and popular sites possible.
It is very rare for two business signups to be the same. This is due to the fact that, certain usernames have already been claimed on a particular network, and we must revert to your alternate name or simply move on to the next network on the list.
If you must have a profile on a particular network please note so in the Customer Notes section of our signup form, or email usimmediately after registering.
Once we complete the registration process, you will receive an email from us with a completion report. This report contains your account details, the email created for the social registrations, and a list of all your new social media profiles that have been registered on your behalf.
To ensure that we are able to place the right information on each social channel, we ask for those particular submission fields to be completed because social networks ask for that information upon registration. The fields listed also help:
If you do not prefer to list your telephone number, or street address you may simply write "NA" in that field.
We recommend that truthfully listing all the information requested by the submission form.
If you are registering a business across the social space you can: 1. Use the business owner's first and last name, and the business or brand name as the username. (e.g. Robs Taco Cafe, First name: Rob, Last name: Smith, Username: RobsTacoCafe) 2. You may decide to list your first and last name as a representation of your brand name. (e.g. Robs Taco Cafe), First name: Rob, Last name: Taco, Username: RobsTacoCafe) Be creative, but make sure you maintain brand recognition and continuity. Remember you are trying to promote your brand across the social space, not set up Social Media profiles merely to have them.
It’s ideal to keep your username between 6 and 15 characters. Many of the social network sites do not accept usernames over 16 characters.
Please provide a .jpg image under 1MB in size with dimension of 200x200 pixels. Please make sure you upload a square image as other shapes will be distorted by the social channel when they are uploaded, resulting in a miss-shaped brand image on your profile.
Please Note: We are not responsible for any cropping or image degradation that may take place within a particular social network. It is important for you to ensure that you allow for some padding on all sides of logo or image, as some networks do crop images differently than others.
If you have any ofher questions please head to the contact page and complete the contact us form. we will get back to you within 24 hours.
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